Terms of service

OVERVIEW
Welcome to My Store! The terms “we”, “us” and “our” refer to My Store. My Store operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). My Store is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. 

1. Eligibility and Acceptance

By using this website, you confirm that:

  • You are at least 18 years old or have parental/guardian consent to use our services.
  • You agree to provide accurate and complete information when creating an account or placing an order.
  • By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, please discontinue use of our site immediately.


2. Products and Availability

  • All products displayed on our website are subject to availability. We reserve the right to limit the quantities of any products we offer.
  • Product descriptions, pricing, and availability are subject to change without notice.
  • We strive for accuracy, but errors may occur. In case of pricing or description errors, we reserve the right to refuse or cancel any orders placed under incorrect information.


3. Orders and Acceptance

  • When you place an order, you agree to purchase the selected products at the stated price, including applicable taxes and shipping charges.
  • We reserve the right to refuse or cancel any order due to product unavailability, suspected fraud, or incorrect pricing.
  • You will receive an email confirmation once your order is successfully placed. This does not signify acceptance; we confirm acceptance upon shipment.


4. Payment Terms

  • We accept major payment methods including Credit/Debit Cards, Net Banking, UPI, and Wallets.
  • All payments are processed securely through third-party gateways.
  • By providing payment details, you confirm that you are authorized to use the payment method provided.


5. Shipping and Delivery

  • We ship products across India and selected international locations.
  • Delivery timelines provided are estimates; delays due to unforeseen circumstances are not our liability.
  • Risk of loss passes to you once the order has been shipped.

For full details, please refer to our Shipping Policy.


6. Returns, Refunds & Exchanges

  • Please review our Return & Refund Policy for detailed conditions.
  • Returns are accepted only for unused items in original condition with tags attached, within the specified return period.
  • Sale items, gift cards, and personalized products are non-returnable.


7. Intellectual Property

  • All content on this site—including logos, images, designs, graphics, text, and software—is the property of KREEQ and protected under copyright and trademark laws.
  • You may not copy, distribute, or reproduce any content without prior written consent from us.


8. Prohibited Uses

You agree not to:

  • Misuse our website for unlawful or fraudulent purposes.
  • Upload viruses or malicious code.
  • Attempt to gain unauthorized access to the site or our systems.
  • Use automated tools (bots, crawlers) without permission.


9. Limitation of Liability

To the maximum extent permitted by law, KREEQ shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or inability to use the website.
  • Purchase or use of products.
  • Any delays, errors, or interruptions in service.


10. Indemnification

You agree to indemnify and hold KREEQ, its affiliates, and employees harmless from any claims or demands arising from your breach of these Terms or misuse of our services.


11. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.


12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on this page.


13. Contact Information

For any questions or concerns about these Terms, please contact us at:
shubham.negi@kreeqsports.com
KREEQ, Pune, Maharashtra, India, 412101